Red Dot Alerts™ COVID-19 Statement COVID-19

At Red Dot Alerts™, we are proud to be connected with our are partners, together we help seniors live independent, mobile and safe lives.

Red Dot Alerts

Bruyere Helpline

Bruyere Helpline was established in 1986, in July 2018 Bruyère and FCi formed a new company called Red Dot Alerts™.

Red Dot Alerts continues to champion the compassionate care associated with the much-respected Bruyère helpline. Our fully-managed suite of At-Home and On-The Go safety services provide complete freedom & 24 hr peace-of-mind.

Bruyère is a multi-site academic health care organization that is maximizing quality of life and helping people stay and return home. They deliver a wide variety of services in aging and rehabilitation, medically complex, palliative, residential and primary care.

Red Dot Alerts

The Council on Aging of Ottawa

The Council on Aging of Ottawa is a bilingual, volunteer-based charitable organization dedicated to improving the quality of life of seniors living in Ottawa. We strive to promote and champion the basic tenets of an inclusive, caring city and the importance of community-wide engagement with a special focus on the vulnerable and isolated. Seniors’ concerns and issues are identified and solutions are sought through forums, research projects and partnership networks.

Red Dot Alerts

The is an innovative web portal that puts accurate and up-to-date information about health and community services at the fingertips of consumers and health and social services providers across the Champlain region of Ontario. The provides easy access to a reliable source of data and empowers consumers to find the services they need close to home.

Launched in 2009, the is becoming a popular source for health and social services information. Over 3000 service listings describe organizations and programs serving people who live in Ottawa, Renfrew county, Prescott and Russell, Stormont, Dundas and Glengarry and North Lanark and North Grenville.

Red Dot Alerts

Home Instead Senior Care®

Helping seniors stay safe at home. Home Instead Senior Care knows that older adults need help now more than ever. As the premier home care company for seniors, we’ve been helping people age in their own homes for over 25 years.


24-hr peace of mind. At home and anywhere there is cellular service in Canada.


Whenever, wherever – we’re here for you.


Safety, wellbeing & independence for the people you love.

Dear Red Dot Alerts Client:

The world is grappling with an issue of enormous scale and human impact, and our hearts go out to all who have been affected by the outbreak of coronavirus (COVID-19).


We want to assure all Red Dot Alerts clients that the COVID-19 outbreak will not impact our Emergency Response Call Handling. Our 24-hour monitoring station is fully operational. We are always here to help. It's our top priority to ensure our clients are safe and healthy, especially during this time of crisis.


We continue to monitor the latest COVID-19 updates and are taking actions to safeguard the health of our employees, to preserve our ability to operate. In compliance with recommendations from the Federal and Provincial Governments, many of our normal day-to-day operational tasks will be managed by employees working remotely.


Rest assured, we are here for you and your loved ones.


Stay Home. Stay Safe.


Your Red Dot Alerts Team