Red Dot Alerts™ COVID-19 Statement COVID-19

Get help, when you need it.

Our service is 24-hrs a day, every day for complete peace of mind.

When you push your Emergency Assistance Button, or if the Fall Detection senses a fall, you are immediately connected with one of our trained Canadian, bilingual emergency operators.

Our operators will know you. They will use two-way, voice communication to speak to you and assess the situation. Depending on the nature of the emergency, Red Dot Alerts™ can contact family, friends, neighbours or emergency services. If you do not respond they will contact emergency services right away. And they will always stay with you until help arrives.

Press your Alert Button &
instantly connect with a 24-hr
Emergency Response Operator.

Speak with an trained, bilingual
Emergency Response Operator.

Receive immediate help. Emergency
contacts and/or your local 911 services
are notified.

Fall Detection
Automatically connects with our
operators as soon as the built-in
sensors detect a fall.

GPS & Safe Zone
GPS & Safe Zone location
services that monitor the
status and location of user.


24-hr peace of mind. At home and anywhere there is cellular service in Canada.


Whenever, wherever – we’re here for you.


Safety, wellbeing & independence for the people you love.

Dear Red Dot Alerts Client:

The world is grappling with an issue of enormous scale and human impact, and our hearts go out to all who have been affected by the outbreak of coronavirus (COVID-19).


We want to assure all Red Dot Alerts clients that the COVID-19 outbreak will not impact our Emergency Response Call Handling. Our 24-hour monitoring station is fully operational. We are always here to help. It's our top priority to ensure our clients are safe and healthy, especially during this time of crisis.


We continue to monitor the latest COVID-19 updates and are taking actions to safeguard the health of our employees, to preserve our ability to operate. In compliance with recommendations from the Federal and Provincial Governments, many of our normal day-to-day operational tasks will be managed by employees working remotely.


Rest assured, we are here for you and your loved ones.


Stay Home. Stay Safe.


Your Red Dot Alerts Team